Hacker News Reader

Comment by hervert | Hacker News Reader

I am the engineer at Facebook responsible for this mistake - my apologies, and I've already fixed it. The domain was blocked due to a false positive on one of our automated classifiers used to fight spam. While we strive to have 0 false positives, some do happen. We are investigating how this happened in the first place and will be adjusting the classifier accordingly.

View on HN

Thank you for your honest response. Mistakes happen all the time.

The thing that concerned us most is that as a user of Facebook we had the impression that all efforts of reporting the issue where unheard. There was literally no feedback what so ever. I totally get that Facebook can't respond individually to error reports, it's just got too many users for that. None the less we felt really helpless in that situation.

I would never have imagined anyone of Facebook would ever answer this HN post. So again: Kudos for this statement and thanks for resolving this issue.

Niko.

Thank you for doing the right thing and having the courage to own up to your mistake.

I registered My domain "www.3rbpro.com" at 31/5/2014 and set up WP blog on it, For some reason my domain was banned from Facebook. So when I try to post a link from my domain in Facebook I get this notice: https://www.dropbox.com/s/y2bnlaaqm4ieiua/Screenshot%202014-...

I've tried contacting Facebook via the form but they don't answer me. Is there any way of knowing what caused this and is there a way to fix this because it's crucial to my business.

Hi, can you fix my page? https://www.facebook.com/OricrewOfficial All my fans get this error when they try to share my content.

"A Link in Your Post Might Be Unsafe It looks like your post contains a link that might be unsafe:

http://facebook.com/__id__/776193565769703

Please remove this link from your post or enter the security code below if you’re sure you want to include it."

Reply on news.ycombinator.com