This would be my preferred resolution if we assume that decreasing defects is actually a priority for this organization. We have one pretty persuasive piece of evidence to the contrary: their anti-defect strategy is paying college kids $9 an hour to play video games. The company might have come to the conclusion that bugs don't move the bottom line as much as e.g. box art. This counsels either a) getting into box art or b) getting the heck out of dodge.