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Is there any impartial way to resolve the situation?

Last time matt cutts posted a comment calling the poster a fraud, the thread was flagged to hell, and it dissapeared from the front page.

What does Google need to do to prove itself innocent to the public?

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If only there were some kind of legal system that could perform investigations and establish the truth of claims.

One thing they can do is show the statistical distribution of when account cancellations occur in the billing period. If it's skewed to the right, they have some things to explain.

Skewed to the left, you mean :-)

Because even if they are guilty, there's no way they'd make a fake graph.

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