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AlarmPoint Systems is a competitor, but they sell enterprise software, with the usual enterprise tagline of "call us for pricing and a demo" and 5 digit+ price tag. Another one is ReliableResponse. This is a smaller company, but also enterprise software.

We have tried to offer a SaaS solution aimed at small and medium businesses.

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I'm the owner of Reliable Response. As alexsolo said, we're an enterprise product, meaning we install on the customer's servers, behind the firewall. Pagerduty looks like a great product for smaller teams or companies which prefer a SaaS solution. Our price point is around $10k, plus yearly maintenance and support fees, so it's definitely geared towards bigger teams.

http://www.reliableresponse.net

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