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Comment by snitko | Hacker News Reader

I especially liked the idea of taking action from the phone. And the site looks nice and clean. Do you know of any competitors in that field?

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AlarmPoint Systems is a competitor, but they sell enterprise software, with the usual enterprise tagline of "call us for pricing and a demo" and 5 digit+ price tag. Another one is ReliableResponse. This is a smaller company, but also enterprise software.

We have tried to offer a SaaS solution aimed at small and medium businesses.

I'm the owner of Reliable Response. As alexsolo said, we're an enterprise product, meaning we install on the customer's servers, behind the firewall. Pagerduty looks like a great product for smaller teams or companies which prefer a SaaS solution. Our price point is around $10k, plus yearly maintenance and support fees, so it's definitely geared towards bigger teams.

http://www.reliableresponse.net

But the logo sucks. Pretty much a lot. Spoils the impression.

If the worst comment you receive about the service is the logo sucks - you are on to something!

I second that, the logo looks like it's ancient. It looks completely out of place in amidst the web 2.0 look and feel of the rest of the page.

It looks a bit retro - but strikes me as being easily recognizable and suits the topic quite well.

Perhaps they should A/B test the logo - try http://www.markiter.com (shameless plug)

I don't think it looks ancient. I immediately understood they purposely made it look like text on a pager.

Fair enough. We were trying to replicate the text you would see on an old-school pager. We'll probably update the logo in the future.

Logo I did not even see one nor does it matter.

In five to 10 seconds the copy & design conveyed the site's purpose. I got it and thought cool - there is a need for this utility!

good luck!

I disagree, I like the logo.

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