Sigh, did no one notice that the link is in a <span id="hide"> ? Look at the style sheet and note that class 'hide' sets the link to be the same color as the background (it makes it invisible to humans) and yet it got clicked on anyway.

There are bad actors out there, they exploit services, and one of the ways the services detect them is to create situations that a script would follow but that a human would not. When they do something bad you've got a couple of choices, cut them off or lie to them (some of the Bing markov generated search pages for robots are pretty fun))

So she sends an email to the address provided, they talk to her, she gets educated and they re-enable access. If it happens again the issue gets escalated. Its the circle of fraud.