Consistently, the US<->Asia flights are incomparably better. If I could pay a little more and get a Korean Air flight to Paris, I'd do it. Coach on various Asian airlines is about as good as some European and North American airline's business class. Seat comfort, level of service, aircraft cleanliness, etc.
I'll add that my back is ready to go out on even a D.C. to Denver leg on United, and I've almost never flown domestically and not gotten some kind of upper respiratory infection as a final parting gift. Air France, Lufthansa, KLM, British Air, United International to Europe is a similar experience, just longer and more horrible.
U.S. East Coast to Seoul nonstop is one of the longest routes in current commercial service, and I've hopped off the plane refreshed and ready to go do things every time. The standard kit in coach even includes an eyemask to help you sleep and the flight attendants bring around hot towels every so often so you can wipe down your hands and face. Bathrooms are well stocked with toothbrushes and toothpaste and getting water or snacks outside of regular meal time has never been a problem. On some flights they'll even give you cans of spray water to spritz on your face to cool off and refresh yourself. Food is consistently "decent". And paradoxically, seats are wider, better cushioned and more comfortable than the business class seats I've flown on to Europe on flights half as long.
I wish there was some way to bring this level of service to Western airlines, but to be honest, I count a domestic flight on United a success if all the lavatories are in service and don't overflow into the aisle.
It has only gotten worse since the 60's because now YOU and I can afford to fly. Back in the "golden age" people flew maybe once a year and saved in order to do so. Even then it was mostly well to do people flying - now it may as well be the bus. The relative price per ticket now compared to the 60's is nickles.
I flew on spirit airlines a few months ago round trip from DCA to DFW for $128. That's INSANE low. In 1960 dollars that would have been ~$16. You weren't flying anywhere for $16 in the 1960s.
People wanted to fly, so the airlines accommodated that by smashing us together and giving us low fares - making themselves not really that rich in the process.
First class is hugely more expensive than economy. I'm proposing a new middle tier.
I just did a search for a Belfast > New York flight next month.
Economy: £532
Business: £2,636
First class: £6,809
If they added a section with increased space for passengers (no champagne or other extras) and charged £800-1000 for it I'd pay and I'm not someone with money to throw around - that's how uncomfortable I find flying. All I'm asking for is an extra couple feet spacing between seats.
I usually fly between LHR and SFO on BA premium economy. It's usually sub-£1000. Compared to economy, the seats are wider with more leg room and the meals are better.
It's a pity they still fly creaking old 747s on that route though. One time went to SFO through LAX where the first leg was on an A380 and that completely spoiled 747s for me.
Unfortunately, the A380 doesn't make up for the horrors of connecting onto an AA domestic flight at LAX, so I can't do that all the time now...
The cost of a few glasses of champagne and slightly better food is a tiny fraction of the cost of flying.
First class is that price because they can, people want to differentiate themselves by paying more, not because they get a vastly better experience.
Having done a couple of 12 hour stretches while holding a small child in my lap, I'd definitely agree with you on making it more comfortable :)
Ding ding ding! That's the trouble: we've gotten people in a state where they're sensitive to the very last dollar in price. People will actually pick the worse ticket just to save $5.
I used to work at an online retailer where part of our job was to market environmentally-friendly, recyclable, easy-to-open (read: no clamshell, no thick plastic) packaging to customers. We did some research into the price premium people are willing to pay for the lack of hassle. The answer was close to zero.
This is a classic race to the bottom, I have no ideas on how to fix it.
Regarding airlines, I think the issue is one of temporal duration. I'm willing to suck it up for one (or two) 8 hour flights. It's uncomfortable, but whatever, it's over. I'm not going to pay an extra $100 to spare myself some temporary discomfort.
If, on the other hand, airlines offered some kind of subscription service (a la Amazon Prime) where I could pay $200/year to spare myself all future discomfort by getting a "free" upgrade to economy-plus on any flights I take, then I might be interested.
That's a bad example. There's ways to "pay" for sex other than just handing cash directly to the "other participant". In fact, most sex probably is not "free", if analyzed sufficiently carefully. Even if we count the monetary value of time at zero.
Given that Continental's management decided to keep E+ when they effectively took over United, my guess is the numbers were convincing enough that E+ was worth the loss in total seats.
1.) Flexible seating in aircraft so that each seat can be adjusted forward/backwards between flights by flight attendants. Doing this by seat might be awkward for people sitting next to each other, so maybe do it by row.
2.) Bidding-style airline tickets. How much would you pay for the minimum amount of room? How much would you pay to get the maximum amount of room? How much would you pay to be allowed to recline the seat? How much would you pay to prevent the guy in front of you from reclining the seat?
These sound like terrible ideas, but in the airline spirit of dynamic pricing I think it fits.
Indeed, he got the upgrade: the premium economy section was otherwise empty. Otherwise, the situation would have been beyond unpleasant for everyone around him.
The cheapest seats are so small that they need to have at least a few with more space for this type of case. If they can sell them to comfort-sensitive people for a higher price, even better.
My idea of a grand future is when we can travel across the globe in less than hour, and pay less than $50 doing it.
If you only care about comfort, why don't you take a boat? A transoceanic trip for about $3k will get you an inside room and take ~12 days.
> The problem I find flying is comfort.
OP said planes are currently fast enough and they want more comfort rather than more speed, not that comfort is the only priority and the planes can go any speed whatsoever.
Could you explain your interpretation?
> A short time later the husband comes back with 6 cartons of milk.
> The wife asks him, "Why the hell did you buy 6 cartons of milk?"
> He replied, "They had eggs."
http://www.britishairways.com/en-gb/information/travel-class...
[Edit: I did a check on a random flight from LHR <-> SFO and Premium economy was about twice economy and about half of business.]
It's OK (for me) to sit in the cheapest seats of a plane for 2-3 hours, but for 6-8 hours is very tough.
I don't really think having enough space to actually fit in the seat should be considered a premium. It should be a right.
United's Economy Plus is huge for me for this reason. An extra 3-6" of legroom (depends on the plane and the flight leg) makes a big difference at that height. It doesn't help at all with seat width though, unfortunately.
Going to Asia is a painful crossing over the Pacific with a brief stopover in Hawaii to make it at least 18hrs.