If you keep your folder structure sane, I find email quite brilliant for it.
What I find waste of time is reentering emails into task app or CRM and then hopping back to email, to find the context.
What I find waste of time is reentering emails into task app or CRM and then hopping back to email, to find the context.
My (work) inbox consists only of emails that either require me to do something or reply to them. As soon as I reply, it's moved to a different folder.