Stop Using Your Inbox as a To-Do List
blogs.hbr.org
blogs.hbr.org
Most of these command-like "advice" posts here lack a real reason why I should stop doing what I do. I have the feeling the author just writes down a piece of text about some tools and than adds some gerenic reasons on top to justify the rest.
I also used to have a "Next" spreadsheet on Google Drive with coding colors. Green is done. Red is not done. Orange is halfway (with a remark in a third column saying why exactly it's not done yet, so these are next tasks).
I use Apple Mail for mail and Trac for tickets and have a hack job of an automator action to move mail to tickets.
I like to think of it like the ED at a hospital. Anyone can walk in the front door (send you an email), but you need a triage nurse to organize patients, figure out what each one actually needs, and prioritize them appropriately. Otherwise, you'd just be picking the patient that looks the worst (most urgent) to treat at any given moment, which is not the most effective way to treat patients (the most efficient way to conduct business).
Email is a LIFO stack (perhaps a FIFO queue for some clients), but neither of these is inherently a reasonable way to prioritize the patients who need care, or tasks you actually want to do today.
This thread inspired me to finally give it a shot to see where it goes instead of waiting for somebody else to build it.
Sign up for the beta here: http://toduh.com
What I find waste of time is reentering emails into task app or CRM and then hopping back to email, to find the context.
My (work) inbox consists only of emails that either require me to do something or reply to them. As soon as I reply, it's moved to a different folder.