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Comment by eik3_de | Hacker News Reader

This is so embarrassing and disgusting. For reference, here's a list of United Internet properties to avoid:

        1&1 (aka 1and1.com)
	GMX
	WEB.DE
	InterNetX
	united-domains
	Sedo
	mail.com
	Fasthosts
	affilinet
	Arsys

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+1. Stay far away from 1and1.com! I had the worst experiences with them of any tech company. Customer service doesn't get worse than them.

I would stay away from 1and1 in the future, but their customer service seems alright. The main thing to watch out for is they don't notify you when a contract is about to expire and instead send you the bill after it auto-renews. My fault for getting used to other registrar/hosting services' conventions. They waived and cancelled my account after I called though. I'd say they're a bit more upstanding than EIG's[1] brands.

[1] http://www.digitalfaq.com/editorials/websites-blogs/hostgato...

Anyone who does business with 1&1 deserves what they get. They're known to generally be amongst the worst in the industry.

That's a little unfair. With web hosting platforms like this offering increasingly low barriers to entry, they are accordingly attracting people who know less about technology, and are more likely to be persuaded by prices than informed industry opinion. For instance, I bought a domain from 1&1 when I was in middle school, just for a stupid personal website. I went with them because they were the cheapest and didn't know any better. I don't feel as if I would be to blame in that situation.

This is pretty much my situation, except my personal experiences have never actually been awful enough with them to persuade me to switch when all I really use them for at this point is easily sharing stuff.

Has anyone had bad experiences with sedo? I haven't.

I have. They accused me of offering a bid to myself (I didn't) and made no recourse to defend myself.

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