Anyway, I stand by "unconscionable" either way. It implies nothing about the industry standard. If Apple's unconscionable actions here are still better than the industry standard (and I'm skeptical about that, hence the "if", but even given that) then that just means the industry standard is unconscionable.
Why is it worth saying that negative attention probably had little effect on Apple? I really could not possibly care less about this. My statements are based on impact to the users including myself, not the price of AAPL or its balance sheet.