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Comment by loceng | Hacker News Reader

Cool. So are you trying to target a different market than MixPanel, Kissmetrics, etc.?

It's mostly the same market. The disconnect thus far has been that many of the people in this market who use analytics (PMs/marketers) are not the same people who integrate analytics (devs).

Looking through MP/KM's docs is pretty telling. You'll notice that they put a lot of emphasis on catering their onboarding flow to non-technical people. For example, KM's onboarding flow lets you choose between "Asking for 5 min of your developer's time" or "Asking for 3+ hours of your developer's time", the former being a quick n' dirty way to get started (presumably because the dropoff for the latter is so high).

I love how the CSS and JS in the site cannot function without the HEAP JS lib. Huge fan of Ghostery, and if you use it, the site looks like a 'heap'. Similar problems with a lot of sites and Omniture, take USAir. You can't book a plane ticket without downloading Omniture's JS. Come on folks, let try for some graceful degradation.

Sorry about that - Ghostery seems to wholesale block any JS requests from the heapanalytics.com domain, which will of course break our site.

This issue only applies to our domain (heapanalytics.com). Keep in mind that your own website will not break with Ghostery if it has Heap installed.

I'm not sure why you think websites should cater to you if you're using plugins that disable browser functionality.

If anything, because Ghostery blocking a request is indistinguishable from any number of connectivity issues that may occur outside of the user's control.

Get off your high horse.

Touche on Ghostly blocking all Heap requests, didn't realize they did that. However, other sites still irk me like the Omniture cases. Is it so hard to confirm functionality before you use it? Plenty a corporate internet blocks lots of these JS libs/API's and if you're not writing fault tolerant code, folks are going to wonder why site X does not work and just use site Y instead.

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