With no one with either authority or guts to take a stance for and against features, a bunch of average shit gets shipped in hopes of somewhat satisfying everyone instead of really satisfying a core group of customers.
Of course, founders have a way of either dying (Bill Hewlett & Dave Packard, and Steve Jobs again) or "losing their touch" (Mike Lazaridis of RIM).
I would be curious of any examples in which there was such an undisputed leader at a company who was neither its founder nor its savior.
But buildings evolved to have arches and open domes, no central column needed. Why can't the same be done with people-based control/oversight/management systems? Building a beautiful structure dependent on all/many the members around, not just a central support/dictator.
The way Gates describes his process resonates with me:
In terms of deciding what programs are going to do, a fairly large group makes suggestions. Then there’s a filtering process. Eventually I’ll decide which of the ideas makes sense, and I’ll make sure we have champions who are personally involved in making that product succeed.