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Comment by cromulent | Hacker News Reader

Yet another Adobe story:

I paid for CS4, infrequent user, after a couple of hardware changes (SSDs etc) it wouldn't install anymore. Long Skype call to US (over an hour), treated like criminal.

Forget it, I'm your customer taking the burden of your business problems. Happy Acorn user now.

So many dollars over the years on PS/Macromedia/etc, never again.

So tired of companies treating honest customers like criminals.

Edit: how many times have I bought a movie on iTunes to show my kids how to do it right, and then torrented it as I couldn't wait for the download, too slow.

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>> "Edit: how many times have I bought a movie on iTunes to show my kids how to do it right, and then torrented it as I couldn't wait for the download, too slow."

Strange, I find iTunes the fastest way to download media + you can watch while downloading. For me that usually means spend 30-60 seconds downloading and then start watching and the download keeps up.

Not here (Australia). iTunes can take anywhere up to 40 minutes to download enough of a high res movie to start watching. And can then randomly stop the movie as it fails to keep up enough bandwidth over the 1:30 or so run duration.

Torrents are normally half an hour from start to finish.

Are you using Google DNS? I've had issues with CDNs because of that.

These days you can watch torrents while downloading too.

> how many times have I bought a movie on iTunes to show my kids how to do it right, and then torrented it as I couldn't wait for the download, too slow.

Hey, at least you have the option of getting it on iTunes. Where I am, neither iTunes, Amazon Instant Video or any other online service is willing to even sell me the content I want.

Are you using an alternative DNS such as OpenDNS or Google DNS? You might be using the wrong CDN since your correct geographical location might not be available.

i was skeptical about reinstalling cs4 when i upgraded to mavericks and found that it actually worked. amazing. the unintuitive part was that i needed to install java which is no longer standard on a bare osx install, but afterwards, it worked, which blew my mind. i guess ymmv.

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