I think the fact that American students have to pay a lot of money to be somewhere they don't really want to be exacerbates this. Plus, it produces a sort of customer mentality, where you're paying for service and "the customer is always right". Things aren't perfect here either, but Danish university students tend not to have the same weird adversarial relationship with higher education. I would guess the fact that they don't pay anything, but in fact get paid to attend, helps a bit. In a sense they're employees rather than customers (albeit at a junior apprenticeship level of employment), and the state, which wants an educated populace, is the customer.