Also, my phone has a password on it, and the coinbase app and my Authy app both had passwords on them.
So actually, your scenario isn't analagous at all. But thanks for automatically assuming I'm to blame!
You honestly think it's entirely reasonable that someone was able to get past 2FA, take all my coins (+ purchase more) with no security check, and then to have CB give me nothing but radio silence for 3 weeks? Literally not a single word? And then finally tell me "That sucks."?