The question most New Yorker's should be asking is, how do the people who run this facility (Audburn) have jobs? How do the people the report to allow it to happen and if they do, they why are they employed? Having been around some big city "care" its really simply, the bigger the government the less it has to care and the more people that slip through the cracks. Too many programs competing for the same dollars, too many programs with their own rules they barely serve anyone, too many programs for those who need help they have to spend an inordinate amount of time applying to each.
I am quite sure the living conditions don't help the outlook of her parents and in part keeps them down looking for releases. Yet for all the billions spent to take care of the poor it makes you wonder, where is it all going?