I clicked on FAQ hoping to learn a bit about how featured favors are selected, what principles inform the selection process (Christian charity as the Mother Theresa quote suggests, or something else?), and what level of vetting goes into it (e.g., in the current case, did you make some calls to find out whether the person really is ill?).
Needless to say, I came up short. I think I'm not the only one who'll want to know some of these details before bookmarking the site and returning on a weekly basis.