On the other hand they ensured that every Windows user had free access to a high quality browser (at least, at the time IE6 came out).
* support only IE (which they were hoping for of course)
* introduce browser conditionals everywhere
* only use a very limited feature set as the lowest common denominator (leading to table layouts everywhere, using jpg instead of png, never even think about transparency)
This did IMO slow down the development of the web as a whole for quite some time.