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Comment by andrewljohnson | Hacker News Reader

My only answer is, the market has spoken. Apple's process may be kludgy and untransparent at times, but they have the dominant App Store and phone for a reason.

Some how they have succeeded in enthralling tons of developers and tons of end users. I can't help think that part of that is that because the process is actually pretty good in the scheme of things.

It would be really expensive to deal with every bitchy developer who had a problem, personally.

I mean, Google operates the same way and they are great. It's nearly impossible to email anyone for support for any Google product.

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"Dominant" is an arguable point - Apple's actual market share, especially here in Europe, is not huge - actually it's fairly small, although of course they only have one phone, whereas companies like Nokia have a large range. Obviously, the iPhone has made a huge impact though - it's clear to everyone that they're leaders. We'll see where things go.

I am a European, I don't know a single person who buys apps on anything else than the Apple App Store. I call that Dominant. Frankly the concept was quite unheard of before the App Store (i.e. other stores existed, but nobody cared). Nokia has a large range of phones, but until know they haven't shown they know how to run a platform. Although I am sure that will change.

Oh, to be clear I was talking about the phone. They are certainly way ahead in terms of their app store. However, I'd still bet that the number of people buying apps on Apple's store is tiny compared to the number of phone users, so there's a big 'negative space' to consider there.

Come to think of it though, in terms of buying things, the 'biggest' market is probably all those crappy ring tones and things of that ilk, although it's probably not of much interest to 'hacker news' types.

Sure it is... we're entrepreneurs and you're pointing out something that seems to be selling. This is useful - even if it is a bit obvious - it helps guys like me think outside the iphone box a bit.

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