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Comment by gcheong | Hacker News Reader

I think all the developers want is some clear guidelines and transparency into the approval process and some recourse when they feel they have a good argument why their rejected apps should be approved. I think if those two things were in place, most developers would be satisfied. As things stand now, your app is just an update away from rejection by Apple and they don't even have to give you a reason.

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My only answer is, the market has spoken. Apple's process may be kludgy and untransparent at times, but they have the dominant App Store and phone for a reason.

Some how they have succeeded in enthralling tons of developers and tons of end users. I can't help think that part of that is that because the process is actually pretty good in the scheme of things.

It would be really expensive to deal with every bitchy developer who had a problem, personally.

I mean, Google operates the same way and they are great. It's nearly impossible to email anyone for support for any Google product.

"Dominant" is an arguable point - Apple's actual market share, especially here in Europe, is not huge - actually it's fairly small, although of course they only have one phone, whereas companies like Nokia have a large range. Obviously, the iPhone has made a huge impact though - it's clear to everyone that they're leaders. We'll see where things go.

I am a European, I don't know a single person who buys apps on anything else than the Apple App Store. I call that Dominant. Frankly the concept was quite unheard of before the App Store (i.e. other stores existed, but nobody cared). Nokia has a large range of phones, but until know they haven't shown they know how to run a platform. Although I am sure that will change.

Oh, to be clear I was talking about the phone. They are certainly way ahead in terms of their app store. However, I'd still bet that the number of people buying apps on Apple's store is tiny compared to the number of phone users, so there's a big 'negative space' to consider there.

Come to think of it though, in terms of buying things, the 'biggest' market is probably all those crappy ring tones and things of that ilk, although it's probably not of much interest to 'hacker news' types.

Sure it is... we're entrepreneurs and you're pointing out something that seems to be selling. This is useful - even if it is a bit obvious - it helps guys like me think outside the iphone box a bit.

I really can't understand why so many people are angry about the app store. No other company has managed to put together a market for phone software of comparable size and ease of development. Nokia, Windows Mobile, Blackberry, Android, Palm, they are all trying but failing to create a user experience within striking distance of the iPhone app store.

So how can you complain?? If it weren't for Apple it would be orders of magnitude harder to make money on phone software.

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