Yes, and also except for the hard drives ... I got dedicated server which had hard disk problems after less than 1 month (both hard disks in raid were almost dead), and they offered me to PAY additional fee to put hard disks which is not new o_O (they claim it has less than 1000 hours operation, and asked me like 20-30 eur per HDD, I'm not sure honestly), or to give me another one for FREE but it was possibly also crap ... I asked them to put free one, and I had to reinstal everything and I had to manually backup all data, reinstall system and set everything up from scratch because the RAID was not an option with 2 "damaged" hard disks ...