Has instant delivery been made feasible by some underlying change? (e.g. cheap GPS in phones of deliverers, people being more comfortable buying stuff online, etc). Or, has it been feasible this entire time?
Our challenges are slightly different than the ones Kozmo faced. One huge difference is that our deliveries are much more distributed since we don't deliver from just one or two warehouses but from locations all over the city. This model brings some advantages but also holds some very interesting challenges at the same time. ;) On a typical day, our couriers operate in the most efficient way during our peak demand times - during breakfast, lunch and dinner that is.