I'm not implying that Apple can't make mistakes - it's clear they can with Maps and Siri - but a) it would be extremely uncharitable to judge them on version 1.0 of Maps and Siri, both ridiculously complex features, and most importantly b) their overall product strategy is still the best in the business. Doesn't matter how much people kick and scream about the newest Apple mistake - does anyone even remember Antennagate? Tech people cling to these memories, but normal people forgive and forget.