Okay, I understand if the form is sending my email address to check if I am an existing customer. I can understand if it wants to check if the username I want is available. Both of these are valid actions and usually helpful for new customers.

However, I can assure you that the email is intentional. Here's the text of the email:

> We noticed that you started signing up for Rackspace Cloud, but you didn’t finish. Your cloud is ready for you, and it says it’s getting lonely.

Apart from the cheesiness of the text and the language, one thing stands out clearly: The process that handles your form submissions knew that I didn't finish signing up.

> Don’t let your cloud be lonely and sad – finish signing up for Rackspace Cloud and start using it to spin up a website, an app, or any awesome new project.

> You can finish your sign-up HERE.

[ed. I have removed the link associated with `HERE`]

Again, ignoring the cheesiness of the text, this sentence clearly indicates that the email is triggered when someone (like me) DOESN'T finish signing up. While I appreciate your proactive attempts to acquire potential customers, this definitely veers into creepy...

> If you have any questions about signing up or our products, give us a call or shoot us an email. We're here to help!

One question: How do I ensure that my email is NOT added to any of your newsletters that I MOST DEFINITELY - NOW OR EVER - DID NOT SIGN UP FOR?

(Apologies for the all caps. I am a little unnerved by this. I never expected RackSpace to do this sort of a thing.)