Tips give the server a motivation to get customers served and out the door faster: The chance to work more customers and thus acquire more tips.
This is obviously good for the employer but may also be good for the consumer, if they are in a hurry.
This is obviously good for the employer but may also be good for the consumer, if they are in a hurry.
The evidence I have seen does not favor this hypothesis: http://freakonomics.com/2013/06/03/should-tipping-be-banned-...
(Note that I limited my claim to "faster service", not overall "better service" or "perception of better service".)