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While I agree that they could've called us before shutting the site down, I think one should note that impetus ran on a shared server and the hosting-TOS likely state that they'll get rid of too much load.

We just didn't expect our little project to get that much attention.

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Was it Bluehost? I've heard stories of them just instantly shutting down your server without notice when you generated any form of decent traffic.

It was not bluehost.

I refrained from calling them by name and would like to keep it that way, but I can say that it's one of the largest / most popular German hosting companies. (It's probably easy to figure it out via a whois lookup, actually.)

Over the course of a couple of years, their service was good and I didn't run into any major problems besides this one. The cutoff was a real bummer (especially with a concept like Impetus), but I have to give them a little credit: seconds after my angry call, the site went back up.

Ah good call on the whois.

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