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"It was 8 hours after the launch and my launch had failed."

I know plenty of people who don't open emails until 8 hours later.

Absolutely agree, I have dozens of unopened e-mails right now because I'm saving them for the weekend (and it's only Wednesday). I think that just highlights how Jaana felt that her launch had failed, even though it was completely illogical at that point. :-)

Yeah, but in all fairness, he did have some traffic to the site in those 8 hours.

The name: Jaana. The photo: A woman. "He"?

OK, but I don't really think it's relevant which gender they are.

Relevant to business? No. Common courtesy requires not mis-gendering people though.

I really think you're making a big thing out of nothing. The image didn't show up because I read the text on my phone and the name is foreign to me, so I didn't make the connection there either. Of course I could have found it out, but since it's completely irrelevant to me, I didn't bother. I suppose it does say something about me that I default to assume she was male, but statistically speaking I probably would be right.

Is simply pointing out a mistake "making a big thing out of nothing"?

I don't understand why you claim I'm "making a big thing" and write a paragraph explaining yourself instead of just saying "Oops! So it is!"

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