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Comment by wnoise | Hacker News Reader

How do you summon them? Just shout across the restaurant?

In the UK, you just catch their eye. Good waiters will be scanning frequently for customers in need of service. You can also just make a subtle hand gesture like slightly raising the index finger with the palm of the hand facing down.

Same in Australia. This is actually where the US system backfires. Because the servers aren't actually "waiting" for these subtle ques from the customers I've at times had trouble getting their attention.

In Japan, some restaurants (not the fancy ones, but family-friendly places) have a button on the table just for that. Push it, and a few seconds later a waitress appears, just like in an airplane.

If you have younger kids, you have to be careful to sit them away from the button.

Shouting politely is always an option, but I feel restaurants should really adopt having a button at each table that customers can use if they have any requests to make to their waiter or waitress.

E la carte has you covered then: http://elacarte.com/

It's a Y-combinator funded company by the way. I really hope it catches on big really quickly, I think it's just wonderful.

Their favicon looks vaguely like a raised middle finger.

These are really common in Korea and totally awesome.

not sure if you are trying to be sarcastic or just lack experience. while you can always shout or call out politely, you can also waive at the passing server (it doesn't have to be the one that served you). and if you find shouting too crude you can just excuse yourself from the table and walk to the waiter. at most restaurants the servers are on standby if their guests need any attention, but that does not require them to show up at the table to check if you enjoying your meal.

I don't think it's a common experience in America.

I was eating at an Italian restaurant in Miami. Two beachgoers came in a bit after me, stared at the menu for 15 minutes, and left in a huff. Even if they had looked around the restaurant in a grumpy "where the fuck is our waiter" manner, he would've been at their table in 10 seconds.

The normal hover/frequent checkup behavior of American waiters and waitresses seems to be counter to this in almost all ways. It seems as though the rounds they make to check on everyone makes it much harder to get their attention when needed, in comparison to a waiter who stands back and watches.

In america, if a waiter doesn't come to your table within the first 15 min of you sitting down, then there is something wrong.

It shouldn't take more than a min or two for the waiter to come over, give you some water, and introduce themselves.

Introduce themselves? That's exactly the kind of cultural thing I think people are talking about.

I'm not here to be taken on a 'journey' by the server, I'm here to eat good food and enjoy the company that came with me.

A good server is one you barely notice.

It's normally something like "Hi, my name is Kybernetikos, I'll be your server today. If you have any questions just let me know. I'll bring out some water and take your drink order."

It's something you typically ignore until it's not there.

There's no journey, they give you their name and proceed to take your drink orders.

No need to be condescending here, he even prefixed it with "in America," and what he said is absolute fact. If you aren't waited on in the first 15 minutes, in America, you aren't in a good restaurant.

As a South Floridian, I'll point out that Miami is a culture unto itself, and what goes on there cannot be taken as an example of the typical way of doing things in America (or Florida, for that matter.)

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