A year or two ago, I rented one of those storage units to put a bunch of stuff in (although really I should probably just get rid of it). The guy hands me a copy of a "rental agreement" to sign that's several pages long (printed on both sides) and says, "Just flip to the back page and sign there at the bottom."
Having never rented one of these units before, I was completely ignorant as to the "rules" or what might even be included in such an agreement so I really did want to read it (whereas most of us can probably guess 98% of what the standard HIPAA/Privacy Policy says).
When I get to the bottom of the front of the first page, I look up and the guy is clearly annoyed (despite the fact that he didn't appear to be doing anything important when I walked in -- he was on Facebook on his computer).
I apologized to him and explained, saying, "I'm sorry, I've never rented one of these before so I really don't know what's allowed and I want to make sure I don't do anything wrong." At the time I was genuinely curious as to what could or couldn't be stored in the unit. Could I keep some really old guns in there? Maybe I could park my motorcycle in it during the wintertime and free up some space in my garage?
I asked him if he had a FAX machine in his office and he said that he did. "How about if I take this with me so I can read it at home and then I'll sign the back page and FAX it to you?" I asked, thinking that he'd be happy that he didn't have to sit impatiently and watch me for the next 20 minutes as I finished reading the document.
"Okay, that'll work." I slid the document back over to him and asked him to write the FAX number on it. I gave him my credit card to cover the initial payment, he ran it and I walked out.
I actually did sit and read the whole document when I got home but I didn't really like that I was required to give them 90 days notice prior to terminating the agreement (30 days would be more reasonable, IMO). If I decided today that I was going to move everything out of the unit tomorrow, I'd still have to pay for the next three months (at $46 USD per month) even though I wasn't using it any longer.
I never signed the document and I never FAX'd it back. I'm sure the guy probably forgot all about it before I even made it home and I haven't been contacted by the company since -- regarding the document or anything else. Every month they charge my credit card $46 and life goes on.
I'll be moving everything out of there in a few weeks. When I do, I fully intend to walk into the office, hand them the key, and point out that I never signed the document and will fight any attempts to charge me the next three months worth of rent.
Like most people, I usually just blindly click through EULA's and sign whatever documents wherever somebody tells me to but in this case not doing so paid off. I certainly wouldn't have expected that I'd be required to give them 90 days notice before vacating the storage unit.