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Honest and classy apology. Nice, Google.

I liked that they admitted that it was an embarrassing mistake. The use of that word resonates with anyone who has ever done anything stupid only to realize it moments after.

For me it's always that same stupid routine operation that I've done 1000x before, so I turn my brain off while I do it. Then there's that moment of shocking clarity where you think "I didn't just... did I?" followed by the mad scramble to check and then the sinking realization that "yes, yes I did." shudder

Yeah. Honesty is nice. Owning up to failures is extra nice.

The twitter fiasco of first removing a feature because it was "confusing" [according to them] and then backtracking and saying that it was removed because of engineering problems was interesting to watch.

Honesty is not nice and neither is owning up to failures. It's expected. It's a sad state of affairs when there are enough people and companies that hold themselves to a lower standard that the ones that do what they're supposed to do are somehow worthy of some extra recognition.

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