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patio11

Without warning Twitter shuts down... 650 accounts controlled by the same people.

You don't say.

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"Mass account creation - Ok, they got me on this one."

Yes, they did have you on that one. Thanks for playing.

Imo, There is a valid reason for 650 accounts. Plus twitter is interesting because of 3rd party apps, so they should be responsive with support emails.

They definitely should be more responsive, their customer service department needs to be massively upsized. And a valid reason for 650 accounts is still invalidated by the fact that it goes directly against their TOS.

Against the letter, but not against the intention. As with the law, TOS's necessarily have shortcomings, because they cannot possibly cover all circumstances of every individual case. It would be nice if they didn't just flaunt the letter of the TOS in his face, but would explain why they do not want users like him. That would be a fair warning to others. As it stands, it's anyones guess what is and what is not allowed.

You want a massively upsized CS department and an absence of hard-and-fast rules enforced evenhandedly throughout the CS reps. This is "not a combo".

As it stands, it's anyones guess what is and what is not allowed.

See, right now, everyone knows what is not allowed: 650 accounts? Not allowed. Its written right in the TOS.

With the massively increased CS department making individual decisions in an arbitrary fashion, it would be like "650 accounts? Not allowed, unless you're really a cool tech demo and drew Mary out of the pool, because she's a softie."

Obviously a way for Twitter to make money would allow developers to pay to create mass accounts for these types of utilities.

yeah, no.

Because an account is some precious commodity?

If it weren't, would we be having this discussion? Seems that you want it both ways, depending on whether you're discussing Twitter's obligations to you or your obligations to Twitter.

Account is a precious commodity, account name generally not, unless the intent is to squat.

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