> So by revealing the number of FISA requests they receive and what sort of data is being sought they hope to clear this "direct access" mess. As even FISA orders are much more acceptable than wholesale access.
Not necessarily. As another commenter pointed out [1], a single FISA order doesn't have to correspond to a single citizen. One order can encompass millions of accounts.
> their denials address that, they clearly say that is not the case, instead they sftp the data after being served with court orders or warrants and such, including the secretive FISA requests.
While I think it's reasonable to doubt the claim that the NSA has true direct access to servers, I haven't been given a reason to doubt that information can be requested without court orders, warrants or FISA requests.