> And so, every few weeks it seems, we get these posts from some techie who believes that his (it's always a man) experiences with social media are universal. ... > And as usual for these rants, there's no evidence this research has been done. This piece of writing, therefore, does not contribute meaningfully to the discussion around Facebook.

Too harsh. I agree that there is not enough rigor to speculate on the universal experience, but this absolutely has value in the larger Facebook discussion.

The increasing frequency of these anecdotal experiences is a hint that there exists a segment of frustrated users. It would be a mistake to summarily ignore their frustration due to the presentation of the argument.