They then sent me that letter again. I guess the first letter was meant to scare me into paying under the assumption that I had lied.
Then they sent me a letter saying that they would pop round at any time of their choosing and check up on me. They have not yet done so, and if they do they are not coming in. It's a private property and they'll have to get a search warrant (which means going to a magistrate) if they think I'm watching TV.
They send you a letter asking you to pay and you send it back saying you don't have a TV. That's all I had to do.
They'll probably ask me again in a few years, I suppose.
Our records show that no one living at your address has purchased anything from Foo Department Stores during the past year. Since 99.9% of the UK population buys at least one item each year from us, you must have stolen something from us.
To pay for the item you have stolen ... .
Otherwise we will have to come and search your house to discover what you have stolen from us.
Yours,
Foo Department Stores.