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Our guess in how this went down:

first 5000 connections with using account/session where the credit card was already on file. This didn't work for us since we were attempting to pay with the corporate credit card.

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The way competent ticket sellers work is that they give out tokens to people as they start the process. Once all the tokens are given out, new people get denied. The token has to be refreshed as they go through the purchase steps, otherwise it gets put back in the pool.

This was certainly not the case here. Many people (including me) were able to add the tickets to their shopping cart and start the checkout process, only to be received by an error after entering shipping and billing information.

Disregard that, I contacted Developer relations and apparently they may be holding tickets for all those in my situation.

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