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Comment by coherentpony | Hacker News Reader

I don't like it. It pops up a huge attention-diverter on the front of the webpage. Why not just have a link in the corner of the page giving the option to provide feedback?

The current culture of pop-up upon visit for some reason really irks me.

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We allow you to "target" those questionnaires in various ways; e.g. you can choose to display the survey only to people who have spent atleast 60 seconds on the page. Take a look - http://webengage.com/survey#targeting

Plus, you can always choose to use the feedback tab which is passive (only opens when the user clicks on it) and not proactive like surveys.

If all of the above didn't make any sense, we have a JS API to open the survey at the click of a link at the bottom of your page :-) - http://docs.webengage.com/api/js-api.html#survey-api

Interesting. That sounds a lot better than I had initially thought. Thanks for the clarification.

I'll keep the pleasure all to myself :-). Glad that the reply made sense.

Well that's the whole point. If you have some promotion/message that deserves attention, you can use this tool to grab that attention. But you can also use it in less obtrusive ways by setting the delay before display to longer times or changing the size of the box, etc.

I use it on my site and it's worked great for us. Literally increased registrations by something like 100-200% or so.

Wow! Some testimonial that is! Thanks.

yes because percentage is a great statistical tool. And I agree, a popup is off putting and I cringe everytime I get those. Take that as feedback!

Not a fan of the popups either, but I like the cool demo feature they've built for any website.

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