"Now, regardless of whether no one in the inner sanctum of dudes-that-Steve-listened-to-at-the-time told him all the things we told our bosses, or who-up-the-chain-of-command was not brave enough to suggest we do something not-Apple-like — this was the system that Steve created. He made himself so fearful and terrible that an entire group of amazing, talented, hard working people, ended up getting screamed at wrongfully. It was his fault that the MobileMe launch went so poorly, not ours."
Even if that's not even remotely true (I wouldn't know), I find it a good lesson that a boss could be so terrifying that no-one wants to be honest with them and this flows down the hierarchy to the point of dysfunction. I've heard of it before, but I like the clarity of explanation this nth time around.