I think that Linode did a big mistake here. Let's wait for a formal communication.
But this is the moment to support them. Yes, maybe sounds crazy.
When you host on any third party datacenter, you take risks that something like this could happen. So, deal with it. Check your credit card, if your receive something wrong, call to your card and that's all. But we need to support also the good work, and this guys do great work in the hosting business. Just my opinion.
I can think of two good reasons why you should flee Linode. It remains to be seen if either are actually true, and until indications say yes, then panic is unwarranted:
1. If it becomes apparent that Linode is far more vulnerable to hacking than other hosting providers. But one hack alone does not prove this.
2. If Linode grossly mishandles the situation. There have been a couple of allegations to that effect so far, but nothing substantial. I don't see any reason to claim that they've done this yet.
The alleged hacker has made serious and specific claims, and Linode has done jack shit; without more information, how should I proceed? I don't want to call my bank and waste time getting a new credit card (not to mention replacing a million and two services) without a confirmation and I can't get a confirmation because Linodes people are having a circle jerk (or whatever the hell they do).
There was an email notification a few days ago.
Linode's handling of the Bitcoin incident last year was sub-optimal. This too has been sub-optimal, given that credit cards were exposed but all we heard on Friday was to change our passwords, and even that was claimed to just be a super-careful precaution.
Linode needs to start giving us some frank talk ASAP. They've already burned through a very generous helping of benefit-of-the-doubt.
If that's even true.
This is not a mistake/technical issue, it's becoming an ethics/service one.