Comment by GFischer | Hacker News Reader

Comment by GFischer | Hacker News Reader

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Maybe you missed it, but searching here in Hacker News, you'll find it creeping along. PLENTY of complaints

In my personal case:

Android - bugs that stay open for years (my own post from a year ago is unresolved, and it affects all Spanish-speaking Android users

https://news.ycombinator.com/item?id=4532596 )

Chrome: other than it displaying advertising, I haven't heard much bad about Chrome

https://news.ycombinator.com/item?id=5218153

GMail: if you have a problem with GMail, you're SCREWED. My mother still hasn't got her account back, and mine was hacked some time ago (I now have 2-factor auth, which still has some bugs - for example someone reported a bug with Android auth even if you revoke the keys)

https://news.ycombinator.com/item?id=3839726

Adwords: don't get me started. The rules for an Adwords account are really opaque. I think there's a post on the frontpage right now. Ahh, here it is:

https://news.ycombinator.com/item?id=5523992

I've had my run-ins with Adwords too.

While I still depend way too much on my GMail account, I have my personal email somewhere else, and I won't consider it for business use (and they probably are going to lose millions of dollars because of that).

There's still not a strong challenger to AdWords, but I'll definitely look forward to it.

Even Google search is starting to degrade somewhat, it's still not Altavista-level.

To be fair, Google still produces some amazing products which they give away for free, but they generate a lot of ill will by not giving even paid support.

Pretty much everything you listed has been a problem with those products from the beginning. My point is, Google hasn't ruined everything like the OP wants to claim, and there's no massive backlash, even for Google+. It's really a shame that even on a site like HN, a completely exaggerated and emotionally driven response that only has a shred of truth can get so many upvotes.

tl;dr 'i'm mad and can name at least one thing i don't like about every Google product'

one could make a similar list about every popular product - online or offline. nothing pleases everybody all the time at scale.

I think I know how to Google. I never had any problems with Google products. I use Gmail, Analytics, Google+, YouTube, Chrome, Android and it all works bloody perfectly, and I am not even a Google supremacist.

For me, they killed (are killing) the two products I use most... iGoogle, and Reader. That's it.. I've bought into the android ecosystem and what I use most there is reader.

Without those two products, I have far less reason to use google for anything.

That's not exactly true. People don't get in such a hissy fit over microsoft's online applications, like hotmail or the office web apps. Microsoft isn't 'better' than google, though i would argue they're no worse either.

You really don't think such a list could be created finding at least one subjective flaw in everything Microsoft has ever created? I'd do it myself if it wouldn't be such an absurd waste of time.

I'm not saying Microsoft products suck, just reiterating my earlier point that nothing done at scale is going to be perfect to everybody.

For me, the main difference is, I've submitted bugs to Microsoft's bug tracking database (for both free and paid products), and someone has ANSWERED.

Their products can even subjectively have more flaws than Google's - I switched from Hotmail to Gmail, Windows Phone 7.5 has a lot of frustrations built-in, and Chrome is faster imo than IE, but one thing Microsoft does a lot better than Google is tech support.

When I needed them to come through (for critical business needs), they have. Google hasn't. And that's why they have my money, and Google doesn't (even though I WANT TO pay them for said support, and believe their products are better).

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