He is right. But that's why the web is so wonderful - it is clearly man-made.
Certainly, is inelegant and even ugly in places: much like the tool we humans (maybe should) value most: natural language. Natural language is fraught with inconsistencies and wtf's we have kind of made it up as we've gone along (standards academies notwithstanding).
Think of how lovely an eflorescence it is of the workings of the mind, and how well it serves one of our deepest aspirations: to connect with another thinking being and share our thoughts.