Our bottom tier (which includes a 1 month free trial) lets you track 2,500 users/month.
That said, pricing is really hard to get right. There's basically zero chance we nailed it on the first try.
That said, pricing is really hard to get right. There's basically zero chance we nailed it on the first try.
Even for a "successful" site (>1mm MAU) $2,000 a month feels insanely expensive. The performance difference between this and GA ($0) is not high enough _initially_ to offset the sticker shock.
Look at NewRelic, Tracelytics or even Mixpanel (expensive IMO) for better pricing levels. You've built the equivalent of "hosted snowplow" (https://github.com/snowplow/snowplow) with a nice GUI and tools, you should expect to charge something much closer to cost than your current approach appears to.
Pricing is hard. There are a lot of good articles and discussions on HN if you do a bit of searching.