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Is it really unreasonable to expect a patch for a reported software issue?

Taking a 27" for repairs is a little bit different to taking a laptop.

Also: cool that they fixed your laptop for free, but keep in mind that was 5 years ago. 5 years ago Apple gave me a new iPod (for free) because the battery died. Now I have to pay $80 or something to have my current one sent away for a few weeks for a battery.

edit: spellung

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>Is it really unreasonable to expect a patch for a reported software issue?

No. But it's unreasonable to expect a patch pronto, while they must be investigating the issue (that the steps in the forum solved the issue, doesn't mean they cover every aspect of it, or that they work with everybody that has the issue).

And if the issue can't be fixed with a simple patch but needs several steps, it's reasonable to take your computer to them and have them perform them.

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