The underlying issue here seems to be that electric cars are not the same as petrol ones. Yes, car users need to change their expectations of what a car will be in the future if it is not gasoline powered. However, when paying double or triple the price for a new version of an existing product, we expect some improvement in the experience, not potentially crippling and extreme inconvenience. If Tesla hadn't done similar tests in their validation programme as the ones done on Top Gear and then said to themselves "How could this look bad on Top Gear?" then they are foolish.
I'm not really liking Tesla's approach to PR here, they could be engaging in a much more positive way instead of lashing out at the media. Somewhat of an own goal on this one.
Slightly irrelevant video of a Ferrari test driver destroying an engine: http://www.youtube.com/watch?v=La03k7FzlZA