In real life, undergraduate classes at well reputed universities may have 100, 200, or even 800 students for some freshman courses. You may go the entire semester and never once see the well known professor appear in class. Often the entire class is taught by a TA who speaks English with an incomprehensible accent due to his recent arrival in the US as a grad student being his first exposure to the language.
The notion that american professors closely and personally interact with and tutor each student, with special focus on those from underprivileged backgrounds so that every student has the same chance at success, an idea being pushed in these articles, is complete nonsense and simply does not happen in large US institutions.