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Comment by lsiunsuex | Hacker News Reader

Never had a problem with Rackspace Cloud (running 5 right now for various projects). < $20 / month for a basic server.

I've been happy with Rackspace Cloud too. Cheap servers, built-in DNS, built-in CDN, built-in backups, and the support team will almost always go out of their way to help, even if you don't have a managed server.

The MyCloud/OpenCloud control panel is still a little slow for managing a large number of DNS entries, but hey, it's free.

Not to mention Loadbalancers for dirt cheap. Less known fact if you add the LB the jump your BW to 1Gb/s

+1 for getting started on the cheap-ish with Rackspace. Getting a box setup with the built-in DNS is relatively painless. I was using Slicehost for most of my hosting before the merger and haven't had any problems since and the control panel/support is much nicer.

We had a problem with a Windows server on RS cloud. It was running very slow, but it was a host issue. We complained to RS, and they moved us off the host to another host. It's been fine since then.

Rackspace Cloud has been good for me. Rackspace Cloud Sites not so much. Seemingly random errors coming from the infrastructure level, not much fun to debug.

Oh, oh! Can I get some more details? What's bad about Cloud Sites? Does this mean you are using Cloud Server? Did you deploy the web and database on a single instance?

Well, the Cloud Server is basically a VM that you have full root access to, so yeah install apache and mysql, varnish whatever and off you go. But performance seemed better than the equivalent AWS instances that I tried, and I've had no outages in the 3 or 4 years or so I've been using it. Which compares well with AWS.

Cloud Sites are a totally different product. My first complaint was no ssh access so you can't deploy with version control. FTP like it's 1999.

Second issue, was we would see random null responses that did not come from our application (medium sized Drupal site). It was a while ago, but here's a more recent post recounting the same problems. [1]

And another post on Reddit from a couple of days ago with a couple of other people. [2]

Drupal is possibly similar enough to Wordpress that you'd see similar issues.

For a SAAS I'd be looking at the most reliable hosting I could get if I were you. Outages are going to cost you both your time and customer trust.

[1] http://mavergames.org/content/drupal-rackspace-clouds-cloud-...

[2] http://www.reddit.com/r/drupal/comments/18bcbb/is_it_time_fo...

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