Even their own docs were wrong on this for a long time. It bit me in the ass back in 2011 and I got them to clarify and update the documentation just a little.
http://tiwatson.com/blog/2011-2-17-heroku-no-longer-using-a-...
http://tiwatson.com/blog/2011-2-17-heroku-no-longer-using-a-...