That was some serious WTF factor. However, I'm not so sure I agree that public shaming is the correct response.
Are we only supposed to share positive experiences on our blogs and social media accounts?
User testing is a service I see myself using quite often over the next year. I'm always grateful for reviews or comments on the services that exist out there.
"i'm annoyed" "that's something you should think but probably not actually say" "And BetaPunch, you’re welcome for the traffic… enjoy the SEO, too."
It feels a bit too vindictive and that isn't a flattering quality. Some people like that image and it works for them professionally. Personally, it turns me away.
I don't think its a stretch to say that it could have been handled more professionally. Dmor took an opportunity to showcase her professionalism and instead sunk to their level. That's my impression at least.
Of course it could be handled more 'professionally', but I much prefer an honest, human expression of annoyance than putting some bullshit corporate 'professional' facade on things.
This wasn't a press release by a department of some faceless corp, this is a blog post by a human being.
To the person who flagged my response--if I'm asked to clarify my position and I take the time to do so respectfully then a flag is inappropriate. Flags are not downvotes.
The best form of disagreement :)
FYI, I didn't and wouldn't flag your comment.