In some areas and circumstances, your response can be problematic. You didn’t say what you do besides mentally rolling your eyes, but as an example: management ignoring an employee sharing a recognized disorder and requesting reasonable accommodation is the basic premise for a lawsuit.
I’m not saying this is happening here, but this is the kind of scenario management needs to be aware of and prepared for, specifically.
More generally, I would hope managers would be empathetic, but I also understand that this is rarely to never on the job description.
Edit: I see in another part of the thread that you seem to know all this, so nevermind. But I’ll leave this for others to understand that there is a responsibility, here.