It’s about pushing the blame onto the tools and not the person using them.
Sort of like the “guns kill people” vs “people kill people” debate.
Deliberate wording to minimize perceived culpability for the agents actions.
Sort of like the “guns kill people” vs “people kill people” debate.
Deliberate wording to minimize perceived culpability for the agents actions.
Now do I think that’s the reason? It certainly isn’t a new thing for companies to try to do that. Shift blame that is.
Regarding civil liability, I’m not making that argument here. But it makes sense from a public perception viewpoint why they would want the agents to appear at fault instead of their own actions.